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Our customer service commitment

 At BMS we're always working hard to provide every single customer with the best help & support possible.

To get a deep understanding of how satisfied our customers are and what we can be doing better, we have introduced a customer service rating system.

I spend a couple of minutes explaining how the rating system works in this video blog post, along with the transparency of our results - keeping us accountable and continuously engaging with our customers to deliver exceptional customer service, all the time.

 


As always, we're here to help so you can get in touch with me or any member of our team if you have any questions on 02 4254 5444.

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