- Hansons Lawyers Wollongong

Hansons Lawyers has been a BMS client for some years now and often great service and commitment goes unnoticed as we go about our daily routine. We felt it was warranted to advise you your service has definitely been noticed. While many Companies promise better service or guaranteed responses, it is apleasant change to be dealing with a firm who actually back up what they say.

Your Guardian Program with its proactive approach as its underlying basis has eliminated many of our issues and has improved our overall network performance. The automated maintenance, instant alerts and your technicians knowing when either our links or servers are down gives us a great sense of security.

In addition to this, the fast responses to our issues allows for less interruption to our staff with most of the issues being resolved in the background without us being aware. Most of the calls which are logged are resolved within a very short time.

Our staff is confident in logging calls when necessary as we are aware of your fixed cost package which allows an issue to be resolved quickly, usually remotely and without addition cost.

We feel your Guardian Program has definitely improved the running of our computer network.