Managed Network Services

The health of your computer and IT systems is crucial to your businesses’ success. You need your computer systems to run efficiently and consistently because you and your team rely on them to complete your tasks. At BMS, we understand that system downtime is very costly. Plus, as your business continues to grow, it is often difficult to keep your IT systems up to date with the current demands of business.

Guardian Managed Services from BMS delivers various service offerings to provide you with proactive IT management and support. With Guardian, you will have the ability to optimise your technology investments and maximise the productivity of your people and business. BMS uses automation and system monitoring to continually manage your IT systems so they are running at their most efficient when you need them most.

Through maximising the benefits of technology, IT tasks can be automated and scheduled to ensure all tasks are completed consistently. BMS Guardian includes the following features

Agent Technology:

Our agent technology makes every system on your network accessible, independent of their location

Antimalware:

BMS utilise technologies that are designed to quickly detect, destroy and prevent malware while leveraging automation capabilities

Antivirus:

BMS provides complete protection on networks and beyond from potentially dangerous programs and network attacks

Audit & Inventory:

BMS will perform fast, accurate and up to date audit and inventory of computers, servers and mobile devices. 

Backup:

BMS implements real-time automated disk remote back up, disk imaging, file level remote back up and offsite storage

Desktop Policy
Management:

Manage the end user experience with Desktop Policy Management. From interface options to hardware configuration and everything in between.

Desktop Migration:

Automate the backup and collection of user settings.  Redirect them to another machine and have them working with the same settings.

Endpoint Security:

Enhance and extend support for the IT service delivery process by including an essential security protection component

Info Centre:

BMS have all the information you need to effectively manage and convey the status of the network infrastructure

IT Service Delivery Kit:

Automate procedures such as agent control, configuration changes, clean-up, maintenance and more. 

Management Reports:

Comprehensive and integrated management reporting for all data collected and stored in the system

Mobile Help Desk:

Mobile access gives service desk managers full access no matter where they are

Monitoring:

Implement proactive, user-defined system monitoring with instant notifications of issues or changes

Patch Management:

Automatically keep servers, workstations and remote computers up to date with the latest security patches and updates

Remote Control:

Quickly and securely access any of your computers from any location

Remote Access:

BMS can provide a single machine interface for minimal end user interruption

Service Desk:

Provides a comprehensive and flexible web-based helpdesk environment.

Ticketing:

 BMS uses tools to track, respond and resolve issues quickly and efficiently.

 

  

Guardian Managed Services from BMS provides you with reliability, security and consistency. Plus, you will see improvement in productivity, better cost control, enhanced performance and managed expansion and growth. BMS Guardian gives you a single source of professional expertise and resources you need to streamline system management and support function. Through advanced processes, tools, and methodologies, you will receive superior services that match your exact needs.

Whether you are looking for routine system maintenance and management or complete IT outsourcing, we can help you turn your data networks into an effective, efficient component of your growing business. Request your network assessment today to learn how you can improve your IT environment.