Cutting to the chase, if you choose to take your business down the cloud-based-email path, you're going to be paying for more than just email. The Office 365 cloud offering (o365) is subscription-based and bundles together the standard Microsoft suite of products you likely use every day - Outlook, Word, Powerpoint, Excel etc.
Ever heard of a BEC scam? It's hitting the Illawarra and has the ability to cripple your business's cash flow if you and your team aren't alert. Watch my video to see how scammers are getting away with it.
In November 2017, HP researched 528 SMB's (10 - 99 employees) in Australia and found that 57% of them admitted to not undertaking any sort of IT security risk assessment in the last 12 months, despite a series of high profile breaches in that time. That's 57% of businesses that did not have any idea as to how at risk their business was to a breach.
If you aren't prepared when your business rolls over to the NBN your fax machine may stop working. My video explains what you can do to avoid unnecessary downtime.
Our Business Continuity partner Datto recently published their annual State of the Channel Ransomware Report with findings that confirm Ransomware has truly become an unforgiving (and often costly) intrusion on SME's. And it's not going away any time soon.
NBNCo have improved the amount of rollout information they provide on their website. Our Marketing Manager Monique explains in the video (1:33) below.
There's no doubt the NBN network has some great benefits for business productivity.
But if you're planning to switch to it in the future, you need to be mindful of a few implications it can have on your print hardware if yours is managed by an external provider. (Unfortunately, NBNCo don't outline these implications anywhere on their website as at the date of writing this article. )
Just like your computers, your managed print devices also have an IP address.
When the NBN gets installed, your computers can detect the change on their own and automatically get reassigned with a new IP address.
Your managed print devices are not set up to reassign a new address in the same way. It needs to be done manually along with the Gateway, DNS & SMTP settings.
At BMS we're always working hard to provide every single customer with the best help & support possible.
To get a deep understanding of how satisfied our customers are and what we can be doing better, we have introduced a customer service rating system.